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The Interwoven Channel Management Solution (ICM) connects businesses with their direct and indirect channels through information, business processes, and sales applications to streamline the sales process and realize more profitable channels. ICM integrates with market-leading and custom developed web portals, mobile devices, and email systems to expand the profit potential of agents, account executives, resellers, and distributors while reducing the cost to support them by up to 70%.
The solution enables organizations to develop specialized intranets for direct sales channels and extranets for indirect sales channels to fuel sales momentum. Further, enterprise application connectors enable customers to combine powerful content management capabilities with portal technology from vendors such as IBM, BEA, and SAP. These portals empower the enterprise's extended sales team through self-service delivery of the most relevant sales information-including marketing collateral and presentations, product information and documentation, training materials, competitive intelligence, and catalog data. The results are lower costs for channel support and greater productivity for direct and indirect salespeople.
Sample customers who use the Channel Management solution include John Deere, Toyota, Siemens, BOC Gases, John Hancock, and Northwestern Mutual.
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Interwoven Recorded Webcast: 
Maximize Channel Profitability Through Effective Channel Extranets
 more information
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Improved channel performance and profitability |
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Broader product reach |
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Strengthened loyalty from agents, dealers, and distributors |
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Reduced channel support costs |
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