Storing e-mail in a scalable document management system enables firms to make e-mail part of a unified engagement, project or matter file. Interwoven E-mail Management reduces the burden on e-mail servers, and transforms e-mail from an isolated knowledge source, visible only to the person to whom it is addressed, into an asset that can be shared across all offices, easily and securely.
E-mail addressable folders: Each matter folder can be assigned a unique e-mail address. Users can cc or forward messages directly to the relevant matter folder.
Drag and drop capability: Users simply drag e-mail messages from the Notes or Outlook inbox into the appropriate WorkSite folder. E-mail attachments can be filed as part of the original message or as separate files with their own profiles and associated metadata.
Automatic profiling: Messages and attachments inherit the security and metadata settings from the matter folder in which they are being stored, virtually eliminating the need for manual entry of profile information.
Intelligent duplicate detection: Eliminates redundancies and reduces storage requirements.
Flexible search criteria: E-mail, attachments and documents can be searched using keyword and full-text search. Queries can be performed on e-mail messages and attachments, or documents, or all at the same time.
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