ORLANDO, FL – Gartner Symposium Fall IT & Expo (booth #1441) – October 19, 2004 – Interwoven, Inc. (Nasdaq: IWOV), provider of Enterprise Content Management (ECM) solutions for business, today announced the fully-integrated Interwoven Records Manager, providing enterprises with a single unified records management (RM) system to improve productivity, reduce records management costs and ensure regulatory compliance. Interwoven Records Manager encompasses the complete content lifecycle, from creation to archiving and retention, enabling companies to manage paper documents, electronic documents and e-mail under a single system. The availability of Interwoven Records Manager follows Interwoven’s acquisition in August 2004 of the assets of Software Intelligence, Inc., a leading provider of records management systems.

Interwoven Records Manager is initially integrated with Interwoven WorkSite 8 software, the leading collaborative document management solution for the legal, accounting and professional services industries. Over 1,200 organizations and 600,000 professionals already rely on Interwoven WorkSite for document management and collaboration.

In today’s business environment, companies are increasingly looking for a more effective way to manage records retention across a growing array of electronic media and physical records. Until recently, many companies have relied on RM strategies designed for paper records, which are based on labor-intensive manual processes for classification and administration. Businesses are now hard-pressed to keep pace with the explosive growth of electronic records and e-mail. This fundamental inability to scale is compounded by the lack of an integrated solution encompassing paper, electronic records and e-mail, forcing companies to maintain separate silos, which are often spread over geographic locations.

Interwoven Records Manager addresses current RM challenges by allowing for centralized control over decentralized content, bringing all forms of records throughout an organization into a single, seamless environment. Providing easy-to-use RM capabilities at the desktop level, Interwoven Records Manager helps companies enforce consistent RM policies which reduces risk and lowers the cost of discovery in the event of legal action. And, built on an enterprise-class architecture, Interwoven Records Manager scales to meet the functional needs of small and large firms, as well as distributed organizations.

“Our clients have come to expect only the highest level of service from our firm, and we take our responsibility very seriously to ensure that we continue to build and earn this trust from our clients,” said Vince Klein, IT director at Jeffer, Mangels, Butler & Marmaro LLP. “As the management of electronic records continues to push existing records management systems and methods to the breaking point, the ability to maintain and manage records has never been more important. Interwoven Records Manager enables us to efficiently manage our records across the entire firm, while enabling us to lay a scalable foundation for the future.”

“With the volume of electronic content growing exponentially faster than physical content, it’s becoming increasingly clear that existing records management systems and methods are no longer meeting companies’ evolving RM needs,” said Dan Carmel, vice president and general manager, legal solutions at Interwoven. “Organizations can no longer rely on existing disjointed systems, or on individuals to manually classify up to millions of pieces of content. Interwoven Records Manager is addressing these critical challenges by providing organizations with a unified, scalable records management system that enables them to make integrated RM a seamless and efficient part of their daily work processes.”

Key features of Interwoven Records Manager include:

• Consistent Retention Policy—Retention policies are applied and enforced across physical, electronic and e-mail records. Users can declare records at any level of a project hierarchy, including single document, folder, matter or client
• Centrally-Managed Retention Polices—A central interface enables users to create and manage retention polices, specify trigger events, retention periods and disposition rules
• Web and Desktop Access— Complete integration with Interwoven WorkSite enables users to access records via the Web or the desktop
• Comprehensive Physical Records Management—Users can manage physical files at the warehouse, shelf, box, folder, subfolder or document level, enabling records availability, location, and contents to be known instantly
• Advanced Tracking—Users can quickly and easily track the location of offsite physical records, submit requests for offsite records, and manage the logistics of moving physical records from onsite to offsite locations

Availability
Interwoven Records Manager is generally available now.

For more information, please go to http://www.interwoven.cn/products/records_management/index.html or stop by the Interwoven booth at Gartner Symposium. A live webcast will be held on November 5, 2004 at 9 a.m. PST.
To register, please visit www.interwoven.cn/events/online