iPHRASE TECHNOLOGIES SUPPORTS INTERWOVEN 6 PLATFORM 
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Delivering Rapid Self-Service Value Throughout the Enterprise with Relevant Content to the Right User at the Right Time

CAMBRIDGE, Mass., July 22 2003 - iPhrase Technologies, Inc., the leading provider of self-service search and navigation software, today announces its support for the Interwoven 6 Platform, which enables a suite of business solutions for the revenue-generating line of business functions (Sales, Marketing and Service), core IT functions, and the cross-functional enterprise. iPhrase and Interwoven, a world-leading provider of content management for the enterprise, have had an alliance since 2001, when iPhrase announced that it would integrate Interwoven MetaTagger Intelligence Server software with its industry-leading One Step search and navigation platform.

"By teaming with Interwoven to support Teamsite 6.0, iPhrase continues to innovate within the self-service search and navigation market by integrating the best content management technology available with its One Step search and navigation solution," said Andr Pino, senior vice president of marketing, iPhrase Technologies. "Interwoven and iPhrase share the same vision of a more targeted, useful and strategic Web presence for businesses that are serious about their online channel, and delivering the most accurate and useful content possible."

TeamSite 6.0's ease-of-use enhancements will ensure rapid, cost-effective rollout and adoption of content management across the enterprise. These features complement iPhrase's simple but powerful search user interface, which coupled with Interwoven's content platform, provides much higher accuracy in the search and navigation of high-value content. The iPhrase natural language technology allows people to ask questions in everyday conversational language, as though speaking with another person. The system interprets the true meaning of the request, retrieves the best possible content available from multiple sources, and takes the user directly to an existing page or creates one on the fly. The iPhrase technology is extremely tolerant to language, spelling and usage, and provides users feedback explaining how their question was interpreted. This creates a far better user experience than other search technologies that require the user to sift through pages of irrelevant results to find useful information.

In addition to TeamSite Content Server, One Step is integrated with Interwoven MetaTagger, providing a superior self-service interaction for users. This union extends the MetaTagger value by enhancing search accuracy through its exclusive ability to utilize and leverage the metadata, categorization and taxonomies created by MetaTagger.

For instance, using MetaTagger Studio, implementers can easily create and leverage the MetaTagger Controlled Vocabularies for iPhrase's natural language processing. This simplifies implementation and maintenance by allowing administrators to create a vocabulary once and share it across both applications. In addition, iPhrase customers can use MetaTagger metadata to enhance user interaction features, such as result summarization, cross-sells and links to related information. Together, these features allow customers to better expose valuable buried content and encourage greater end-user self-help. For example, a user's query on a computer support site such as "How do I create a music CD?" - could return a FAQ, a document describing the process in detail and cross-sells a music partner. iPhrase is the leading provider of self-service search and navigation software.. iPhrase offers the patent-pending One Step platform, which combines natural language processing, multi-source retrieval, dynamic presentation and in-depth analytics to simplify access to high-value information. Through superior relevancy and usability, iPhrase One Step provides a powerful return on investment in critical, customer-facing applications at leading companies such as Charles Schwab & Co., NASDAQ, Staples, Neiman Marcus, LexisNexis, Lycos and TD Waterhouse.

iPhrase's investors include Charles River Ventures, Greylock, Reed Elsevier Ventures, RSA Ventures, Sequoia Capital, TD Capital Technology Ventures and Bain Capital. Founded by former MIT researchers and business leaders, iPhrase has offices in Cambridge, MA and San Mateo, CA. For more information, please visit www.iphrase.com or call 617/577-4300. Interwoven, Inc. is a world-leading provider of content management software for the enterprise. Allied with the leading enterprise application providers, the Interwoven 6 platform provides content management for more than 1200 organizations world wide including Air France, Cisco Systems, General Electric, General Motors, and Yamaha. For more information visit www.interwoven.cn.

Copyright 1996-2003 Interwoven, Inc. All rights reserved. Interwoven, TeamSite, MetaTagger, OpenDeploy, MediaBin, the taglines, logo and service marks are trademarks of Interwoven, Inc., which may be registered in certain jurisdictions. All other trademarks are owned by their respective owners. 

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